The TRUSTED Name in Merchant Services
Customers, when asked what they want in a vendor will overwhelmingly say they want caring,
personalized service of a boutique firm, combined with the security and technology scope that only a Fortune 100 company can provide.
Since 2009 that has been the premise upon which UST has operated as a business, and we will remain true to that principle because that is what we know existing and future customers want.
Read more about the 3 operating principles of our business to see why customers love to work with UST.
1. Offer a service level that only a specialty boutique firm can provide
2. Offer the security and technology scope that only the largest processors can provide
3. Assist our clients with their PCI Compliance
Meet The Team
Wade is a CPA who brings 20 years of financial expertise and business management experience to U.S. Transactions Corp. Wade also has an extensive network of contacts within the government contracting arena.
He was previously with Ernst & Young in San Francisco and later PriceWaterhouseCoopers in Stuttgart, Germany where he was senior engagement manger responsible for the assurance work for IBM, Kodak, Sony Europe, and several other multinational companies.
He also served as President/General Manager to three early-stage fast growth companies in the life sciences industry. He graduated from the University of Pennsylvania, Wharton School of Business with a B.S. in Economics.
Wade Tetsuka, CPA
Michaela Johnson is Director of Customer Service. She joined UST in 2018. Michaela brings to UST over 15 years of experience in the payment processing industry including customer support and risk management positions at WorldPay and Priority Payment Systems.
Michaela does exceptionally well addressing her client needs right away, and her 5-star ratings as an account executive are proof that clients love her. If an issue comes up, it is likely one that she has dealt with before, so she is able to solve problems fast and effectively.
She has extensive knowledge of Level-3 payment gateways as well as PCI Compliance. She conducts many of our new client onboarding training and assistance with PCI Control Scan. Michaela attended college in Germany, and is fluent in German; but she says she moved to the Peachtree State of Georgia as fast as she could.
Sr. Director of Client Support
Kate comes to UST from a high-paced marketing firm where her favorite client designed shoes for the working woman. From effective marketing strategy for startups to well-established companies, Kate learned to reach different audience groups and craft a message that resonates. She learned to strategically think through problems that arise and solve them with actionable items.
Kate is our graphic designing guru, word wizard and lover of all things music and coffee. Kate is a graduate of the University of West Florida where she earned degrees in Public Relations and Marketing.
Director of Marketing
Marsh is UST’s NetSuite Practice Leader. Prior to joining U.S. Transactions Corp., Marsh McHenry has been involved in some of the most competitive areas of direct marketing sales since the late 90’s and was a top trainer for some of the largest sales organizations in the world.
Since joining UST in 2012, he has been responsible for our managing our clients who are part of the ComdataDirect Network. Marsh also works with some of our Fortune 1000 company relationships to help them expand their use of MasterCard/Visa ePayables, and with their suppliers who need to minimize the cost/fees of credit card acceptance.
Marsh is upbeat, positive, and very pro-active in managing his customers needs, so our clients enjoy working with him.
Jen is COO and practice lead for our Microsoft ERP payment integration solutions. She is a subject matter expert in SaaS based platforms and was previously Director of Fintech Sales at Payrix, a leading SaaS based payments technology solution provider.
Jen is also a classical pianist and was a music instructor and owned her own studio for over 20 years. Her creativity, combined with. her technical skills makes her an excellent solutions-oriented resource for UST and clients.
She specializes in driving business growth and revenue through results oriented strategies across multiple divisions while maintaining a collaborative teamwork approach. Jen is a highly versatile and strategic leader who believes in the value of setting lofty goals and then distilling them into actionable plans.
Julie Duncan leads UST’s Association Practice. Her focus is helping Association clients implement an integrated, PCI-compliant, credit card processing solution within their AMS or ERP platform which allows the Association to have the lowest possible cost per transaction (Visa/MasterCard/AMEX)
Julie joined UST in 2018. Prior to joining UST, Julie served for four years as a Literacy Specialist to learning disabled students in grade school. For 10 years she also co-managed and co-founded a production service business with her husband in the burgeoning film industry in Georgia.
This experience helped Julie to gain working knowledge of the broad spectrum of business operations including vendor management, HR, accounting, marketing, sales and customer service.
Julie is a graduate of Thomas Edison State University in Trenton, NJ where she earned a Bachelor’s Degree in English – Rhetoric and Communication.
Association Practice Leader
Scott McHenry has an extensive and impressive career in sales and marketing. He has been involved in some of the most competitive areas of advertising sales since the late 80’s, but has been extremely successful because of his customer service, his understanding of his clients, his attention to details and focused tenacity.
Scott has been a high achievement real estate agent in Austin, Texas for over 10 years, specializing in real estate investors as his primary clients. In 2009, he joined U.S. Transactions Corp to help serve our client base in Texas and the South.
In addition to his knowledge of Level-III processing, Scott has helped clients with requirements involving the integration of Level-III payment gateways within industry leading ERP systems. Scott is successfully working on projects with a couple of Fortune 500 companies to help them significantly increase vendor enrollment for their virtual card programs.
One of the most upbeat and positive people, clients enjoy having Scott work for them because they always know it will be a pleasant, professional and fun [if not hilarious] experience.
Executive Vice President
Nicole is Director of Events for UST and Presidential Forum, a collaborative roundtable for C-Level Association executives.
She has been instrumental in launching UST Education, a series of continuing professional education webinars geared toward the Association and B2B sectors. Her passion and talent for project management, her detailed execution of go-to-market strategies, and her ability to streamline have proven indispensable in the growth of UST Ed from 1-2 events per month to 3-4 events per week.
She is recognized for her leadership style, proactive approach, and the ability to turn a vision into reality.
Nicole graduated from Georgia Tech with a B.S. in Management and a concentration in marketing.
Director of Events
Nadiya Gillani joined U.S. Transactions Corp in mid 2013. Nadiya has been in the Client Services business for over 20 years and assists in managing the various merchant and agent reporting systems that U.S. Transactions Corp utilizes in its day to day business.
She serves as a secondary point of contact for all of our customers and is able to assist with customer questions as they arise and bring any issues to quick resolution.
Nadiya’s prior experience was with Nesbitt Burns as a Client Service Representative, and Quality Control for an Energy company, evaluating agent proficiency skills and assisting in integrating skills to achieve passing the mandatory scoring ratio for client services.
Diana Reis is a senior member of the UST Education team. Diana maintains the online digital marketing content for UST Education and for the Presidential Forum.
Prior to joining UST, Diana was Director of Marketing, Social Media, and online sales for Hansel & Gretel Candy Kitchen. Diana is based in Atlanta, GA.
Kim assists the UST Events team with UST Education. She is responsible for ensuring the process of events run smoothly and supports the operational and managerial tasks associated with running over 150 webinars a year.
She is also an Elite Specialty Pharmaceutical Sales Professional that is highly skilled in spearheading business development to achieve market share growth. Kim consistently delivers superior results by developing and executing winning strategies via a solution selling approach.
William Duncan is Manager of Digital Content & Growth for UST Education. William’s background is in education and sales, having taught private music lessons for many years as well as music history and group piano at the college level, and having worked as a sales representative for Piano Distributors, Yamaha’s largest authorized piano retailer.
Before his role with UST ED, William worked on digital marketing and automation for US TransCorp, and is experienced with content creation and video editing.
William is passionate about using digital tools to deliver quality online education. William holds a Bachelor of Music in piano performance and pedagogy with minors in French and German from Shorter University and a Master of Music in Musicology from Florida State University. In addition to his work at UST, William remains an active music educator and serves in the Georgia Army National Guard as a member of the 116th United States Army Band.
Manager, Digital Content & Growth